Frequently Asked Questions (FAQs)
1. What services do you provide?
We provide professional carpet cleaning, carpet dyeing, carpet repairing, sofa cleaning, marble polishing, parquet polishing, tile cleaning, water tank cleaning, pest control, painting, housekeeping, housemaid services, pigeon net installation, bird spike installation, and many other cleaning and maintenance services
2. Which areas do you serve?
We provide services across Kathmandu, Bhaktapur, Lalitpur, and Pokhara for residential, commercial, and industrial customers.
3. Are your staff trained and experienced?
Yes. All of our technicians are professionally trained, experienced, and equipped with modern tools to provide high-quality service.
4. Do you use eco-friendly cleaning products?
Yes. We use safe and environmentally friendly cleaning products whenever possible to ensure the safety of children, pets, and the environment.
5. How can I book your service?
You can book our services by phone, WhatsApp, or by filling out the contact form on our website.
6. Do you provide same-day service?
Same-day service is available depending on technician availability and your location.
7. Do you offer free inspections?
Yes. We provide free consultation and inspection for many of our services before providing a quotation.
8. How often should carpets be professionally cleaned?
We recommend professional carpet cleaning every 6–12 months depending on usage, pets, children, and dust levels.
9. Can you remove stubborn carpet stains?
Yes. We remove food stains, coffee stains, pet stains, mud, ink, and many other common carpet stains.
10. Do you provide pickup and delivery?
Yes. Pickup and delivery are available for carpets and galaicha cleaning services.
11. Can faded carpets be restored?
Yes. Professional carpet dyeing restores faded colours and improves the overall appearance of your carpet.
12. Is carpet dyeing cheaper than replacing carpets?
Yes. Carpet dyeing is much more affordable than purchasing a new carpet.
13. Which carpets can be dyed?
Most wool and nylon carpets can be professionally dyed depending on their condition.
14. What types of carpet damage can you repair?
We repair burns, holes, tears, loose edges, frayed borders, wrinkles, and damaged seams.
15. Can old carpets look new again?
Yes. Cleaning, repairing, and colour restoration can significantly improve the appearance of old carpets.
16. How often should sofas be cleaned?
Professional sofa cleaning is recommended every 6–12 months.
17. Can you remove bad odours from sofas?
Yes. Our deep-cleaning process removes dust, bacteria, allergens, stains, and unpleasant odours.
18. Is sofa cleaning safe for fabric and leather?
Yes. We use cleaning methods suitable for different sofa materials.
19. Why is water tank cleaning important?
Regular cleaning removes bacteria, algae, sludge, dirt, and contaminants to ensure clean and hygienic water.
20. How often should water tanks be cleaned?
We recommend cleaning water tanks every 6 months.
21. Which types of water tanks do you clean?
We clean underground, overhead, RCC, plastic, stainless steel, and commercial water tanks.
22. How often should marble be polished?
Marble floors should generally be polished every 1–3 years depending on foot traffic.
23. Can scratches be removed?
Yes. Grinding and polishing remove most scratches, stains, and dullness.
24. Do you seal marble after polishing?
Yes. We apply protective sealers to enhance durability and shine.
25. Can scratched wooden floors be restored?
Yes. Sanding and polishing restore the natural beauty of parquet flooring.
26. How long does parquet polishing last?
With proper maintenance, the finish can last several years.
27. Can grout stains be removed?
Yes. We deep clean grout lines and remove stubborn stains.
28. Is professional tile cleaning worth it?
Yes. Professional cleaning restores shine, improves hygiene, and extends tile life.
29. Which pests do you control?
We treat cockroaches, termites, ants, rodents, bed bugs, mosquitoes, flies, and other common pests.
30.Are your pest control chemicals safe?
Yes. We use approved products and follow proper safety procedures.
31. How long does pest control last?
Depending on the pest, treatments generally remain effective for several months.
32. Do you provide interior and exterior painting?
Yes. We paint homes, offices, apartments, commercial buildings, and industrial properties.
33. Do you help choose paint colours?
Yes. We can recommend suitable colours and finishes.
34. How much does painting cost?
Pricing depends on surface area, paint quality, and preparation work.
35. Do you provide full-time and part-time maids?
Yes. We provide full-time, part-time, temporary, and live-in housemaids.
36. Are your maids verified?
Yes. All housemaids are verified, experienced, and professionally trained.
37. What tasks can a housemaid perform?
Housemaids can assist with cleaning, laundry, kitchen work, childcare support, elderly care, and other household tasks.
38. What is included in housekeeping?
Housekeeping includes dusting, sweeping, mopping, bathroom cleaning, kitchen cleaning, waste disposal, and routine maintenance.
39. Do you provide housekeeping for offices?
Yes. We provide housekeeping staff for offices, hotels, hospitals, schools, apartments, and commercial buildings.
40. Does pigeon netting harm birds?
No. Pigeon nets prevent birds from entering specific areas without causing harm.
41. Where can pigeon nets be installed?
Balconies, windows, rooftops, factories, warehouses, terraces, and commercial buildings.
42. Are bird spikes safe?
Yes. Bird spikes simply prevent birds from landing and nesting without injuring them.
43. How much do your services cost?
Prices vary depending on the service type, area size, condition, and project requirements. Contact us for a free quotation.
44. Do you offer discounts for multiple services?
Yes. We offer special package discounts when multiple cleaning or maintenance services are booked together.
45. Why should I choose your company?
We provide experienced professionals, modern equipment, eco-friendly cleaning solutions, affordable pricing, reliable service, and complete customer satisfaction across Kathmandu, Bhaktapur, Lalitpur, and Pokhara.